People's Care and Redwood Family Care Network: Ownership, State Findings, and Lawsuits

Michael Hill and the team at Michael Hill Trial Law investigate abuse, neglect, and wrongful-death cases involving group homes and intermediate care facilities (ICF/IIDs), and we represent families nationwide. The firm focuses on neglect and abuse in group homes, ICF/IIDs, nursing homes, and assisted living facilities. People's Care is a California group home brand owned by Redwood Family Care Network, Inc., a Chino Hills company formed in July 2021 when People's Care Holdings merged with The SAILS Group. It runs adult residential facilities, behavioral and crisis homes, children's group homes, day programs, and supported living for people with intellectual and developmental disabilities.

If someone you love was injured or died in a group home or ICF operated by People's Care or one of its brands, you may have legal options, and time limits can be short. Case reviews are free and confidential. Start your case or call (800) 659-2712.

Last reviewed: November 12, 2026. Ownership and financial figures are drawn from public filings, state and federal records, and news reporting; regulatory and lawsuit items are from government records and court filings, each cited at the end of this page. Lawsuits and criminal charges are allegations unless a court has ruled; state findings may be appealed.

Group Home & ICF/IID Case Types We Handle

The injuries and neglect we investigate in group homes and intermediate care facilities.

Wrongful DeathPhysical & Sexual AssaultUnderstaffingChokingMedication ErrorsFalls & FracturesBedsores & Pressure InjuriesWandering & ElopementDehydrationMalnutritionBowel Obstruction & Fecal ImpactionInfections & SepsisGroup Homes & ICF/IID

What Group Homes and ICF/IIDs Are — and Why Harm Happens

A group home is a residential setting where a small number of people with intellectual or developmental disabilities (I/DD) live together with staff support. An intermediate care facility for individuals with intellectual disabilities (ICF/IID) is a federally certified, Medicaid-funded facility that must meet federal standards for active treatment, health care, and client protections. Many residents cannot fully protect themselves or reliably report what happens to them, which is exactly why staffing, supervision, and training decide whether people are safe.

The injuries that recur in these settings are rarely mysterious. They include falls and fractures; bedsores and pressure injuries; choking on the wrong diet texture; dehydration, malnutrition, and bowel obstruction and fecal impaction; medication errors; wandering and elopement; physical or sexual assault by staff or other residents; and, in the worst cases, wrongful death. The common thread is understaffing — a home that accepts residents it is not staffed or trained to care for makes the harm foreseeable.

Who Owns People's Care?

People's Care is a brand of Redwood Family Care Network, Inc. (RFCN), headquartered at 13920 City Center Drive, Suite 290, Chino Hills, California. Redwood was formed on July 27, 2021, when People's Care Holdings, Inc. merged with The SAILS Group; the deal was advised by FocalPoint Partners and announced through secured-lending trade press. Redwood is a portfolio company of Webster Equity Partners, a private-equity firm in Waltham, Massachusetts, which is listed as Redwood's owner since 2021 by independent deal-tracking services and by the Private Equity Stakeholder Project (PESP), which placed People's Care under Webster in its March 2025 report on private equity in intellectual- and developmental-disability (IDD) services. The merger price and financing terms were not disclosed. Before the merger, The SAILS Group had taken investment from Asydan Capital Management and Atalaya Capital Management (reported 2016-2021). What is verified: the July 2021 merger, Webster's ownership, Chino Hills HQ, and Redwood's later acquisition of Eagles Wing (Minnesota) in October 2025. What is reported but not independently confirmed here: exact deal values, dividend or management-fee flows, and the precise ownership dates of smaller acquired brands (On Angel's Wings, Sonoran Sky, CBEM, Home Reach).

Where People's Care Operates

Redwood is headquartered in Chino Hills, California, with California by far its largest market (adult residential facilities, Enhanced Behavioral Supports Homes, community crisis homes, children's group homes, and adult day programs licensed by the state's Community Care Licensing Division). The company and independent sources place its operations in Arizona, California, Idaho, Minnesota, Nevada, and Washington; the PESP report specifically lists People's Care locations in California, Washington, and Arizona.

People's Care Lawsuits, Government Findings, and Regulatory Record

Verified independently in this review: the July 2021 Webster-backed merger that formed Redwood Family Care Network; Webster Equity Partners' ownership; the company's scale and multi-state footprint (People's Care listed under Webster by the Private Equity Stakeholder Project, with locations in CA, WA, and AZ); a pre-merger SAILS wrongful-death choking lawsuit (Kern County, filed 2021, reportedly settled on confidential terms); the December 2023 death of a resident at People's Care Damsen in Visalia, the related state licensing deficiency, and an unresolved misdemeanor battery charge against a worker; and a substantiated $10,000 serious-bodily-injury penalty at People's Care Charmian (heating-pad burn), confirmed through an independent mirror of the state's licensing report. Additional serious state licensing findings - a civil penalty tied to a resident's death at People's Care Winfin (Carmichael) and a restraint-fracture penalty at People's Care Ferrero- come from California's public Community Care Licensing records; the specific penalty dollar amounts for the Winfin and Ferrero findings are omitted here pending confirmation against the live CCLD record; the Charmian burn penalty was independently confirmed. Limits: aggregate California citation counts reported by the underlying research (hundreds of complaint visits, substantiated allegations, and Type A citations across roughly 118 facility records) were not independently re-tabulated here and are rolling, not lifetime, totals. A pending Los Angeles Superior Court civil matter (No. 26NNCV04913, naming People's Care LLC) referenced in the source material could not be independently confirmed and is therefore excluded from the verified matters above. No federal court docket, criminal conviction of the company, or federal/state government investigation naming Redwood, People's Care, or SAILS was confirmed. Redwood's homes are state-licensed community care facilities, not federally certified ICFs/IID, so CMS inspection data does not apply.

This is not a complete litigation history, and the existence of a lawsuit or complaint is not proof of wrongdoing. A settlement is not an admission of liability. Findings by state agencies may be appealed.

Notable matters

• 2021 — Filed March 2021; reportedly settled on confidential terms (settlement not independently confirmed; no admission of liability): Wrongful-death lawsuit over a choking death at the SAILS Westbrook crisis home, Bakersfield (Kern County). A wrongful-death lawsuit filed in Kern County alleged that a 21-year-old man with severe autism, who required one-to-one supervision and a soft-food-only diet because of a known choking risk, was left unsupervised at a SAILS crisis home and choked to death. The complaint alleged the operator failed to provide the supervision it was contracted and publicly funded to provide. The allegations were not adjudicated by a court. This incident occurred before the July 2021 merger, under The SAILS Group (then reportedly backed by Asydan Capital and Atalaya Capital). Source
• 2024 — State licensing finding (substantiated deficiency; appealable): People's Care Damsen, Visalia (People's Care Central Valley, LLC) - death-related deficiency. California's Community Care Licensing Division cited the home and issued a $500 immediate penalty for failing to seek timely medical attention before a resident's death on December 14, 2023; additional penalties were listed as under review. The resident, who had a history of chronic constipation, was later found to have a severe fecal impaction and fractured ribs. State licensing found allegations of questionable death and physical abuse unsubstantiated while citing the home for the medical-care failure. These events occurred under Redwood (Webster era). Source
• 2025 — Pending (allegations; unproven) - unresolved misdemeanor charge; no conviction confirmed: Criminal charge against a care worker tied to the People's Care Damsen resident's death (Tulare County). The Tulare County District Attorney filed one misdemeanor count of battery on an elder or dependent adult against a People's Care Damsen care worker in connection with the December 2023 death; the worker pleaded not guilty in January 2025. The autopsy listed the death as complications of blunt-force traumatic injury with the manner of death undetermined. This is an unproven allegation, not a conviction; the worker is not named and the final outcome could not be confirmed. The company (Redwood, Webster era) owned the home at the time. Source
• 2025 — State licensing finding (substantiated; $10,000 civil penalty; appealable): People's Care Charmian, Santa Rosa - serious-bodily-injury penalty. State licensing found that staff placed a heating pad on a resident's leg, causing a second-degree burn, and failed to seek timely medical care as the injury worsened. A $10,000 civil penalty for serious bodily injury was assessed (reduced to $9,500 after a prior $500 immediate penalty). This occurred under Redwood (Webster era). Source
• 2026 — State licensing finding (civil penalty tied to a resident's death; appealable): People's Care Winfin, Carmichael (People's Care Northern California, LLC) - death penalty. State licensing issued a civil penalty for a violation it determined resulted in the death of a resident, finding the home failed to convey critical health information to the resident's healthcare providers; an earlier investigation reportedly substantiated that staff left the resident in urine and feces and that staffing was insufficient. The home has since closed. Reported from the state's public Community Care Licensing record. Occurred under Redwood (Webster era). Source
• 2026 — State licensing finding (substantiated serious-bodily-injury; civil penalty; appealable): People's Care Ferrero, La Puente (People's Care Developmental Services, LLC) - restraint injury penalty. State licensing reportedly found that staff restrained a client during a behavioral episode, causing a spiral fracture of the right hand, and assessed a serious-bodily-injury civil penalty. Reported from the state's public Community Care Licensing record. Occurred under Redwood (Webster era). Source

Complaint and Harm Types in the People's Care Record

Across the public records reviewed, these are the kinds of harm that recur — the same kinds our firm investigates in group homes and ICF/IIDs. If your loved one experienced any of these, it may support a claim:

Who May Be Legally Responsible

Because People's Care operates through separate state entities and brands — and because the parent company, the licensed operator, the employer of the staff, and in some cases the property owner may be different companies — a lawsuit may need to name more than one defendant. Names that have appeared in records involving these homes include:

• People's Care
• Redwood Family Care Network, Inc.
• People's Care Holdings, Inc.
• People's Care, LLC
• People's Care Central Valley, LLC
• People's Care Los Angeles, LLC
• People's Care Developmental Services, LLC
• People's Care Northern California, LLC
• The SAILS Group
• SAILS Bakersfield, Inc.
• SAILS Los Angeles, Inc.
• SAILS Washington, Inc.
• Citizen Access Residential Resources
• CBEM
• On Angel's Wings, Inc.
• Sonoran Sky Community Services, Inc.
• Home Reach, Inc.
• Eagles Wing
• Webster Equity Partners

What to Do If You Suspect Neglect or Abuse in a Group Home or ICF

• Get medical care. Call 911 or go to the hospital for any serious injury, sudden decline, or unexplained bruising, fracture, or weight loss.
• Report it. Notify the home’s administrator in writing, the state or county developmental disabilities agency that receives incident reports, adult protective services, and law enforcement for any suspected crime.
• Find the licensed entity. Ask for the license or check your state’s provider lookup; the company on the license is often a state subsidiary or brand name rather than the parent company.
• Document everything. Take photos, write down dates, times, and names, and save texts and emails.
• Request records. Ask for incident reports, the individual service or program plan, medication administration records, and staffing schedules. Guardians and authorized representatives usually have access rights.
• Be careful with statements and documents. Do not give recorded statements to insurers or sign releases or arbitration agreements before talking to a lawyer. Deadlines can be short.

Frequently Asked Questions About People's Care

Who owns People's Care group homes?

People's Care is a brand of Redwood Family Care Network, Inc., a Chino Hills, California company formed in July 2021 when People's Care Holdings merged with The SAILS Group. Redwood is a portfolio company of the private-equity firm Webster Equity Partners of Waltham, Massachusetts.

Is People's Care owned by private equity?

Yes. Webster Equity Partners is listed as the owner of Redwood Family Care Network, People's Care's parent, by independent deal-tracking services and by the Private Equity Stakeholder Project. Before the merger, The SAILS Group had reportedly taken investment from Asydan Capital Management and Atalaya Capital Management. Deal terms were not disclosed.

What companies are part of Redwood Family Care Network?

Redwood brands include People's Care, The SAILS Group, SAILS Washington, Citizen Access Residential Resources, CBEM, On Angel's Wings, Sonoran Sky, Home Reach, and Eagles Wing. California licenses are held by entities such as People's Care, LLC; People's Care Central Valley, LLC; SAILS Bakersfield, Inc.; and SAILS Los Angeles, Inc. Many homes are named Kaiser Specialized Residential.

Has California penalized People's Care for a resident's death?

According to California's public community care licensing records, the state issued a civil penalty tied to a resident's death at People's Care Winfin in Carmichael, finding the home failed to convey critical health information to the resident's healthcare providers. The home has since closed. State licensing findings are not court rulings and may be appealed.

What happened at People's Care Damsen in Visalia?

A resident died on December 14, 2023. State licensing cited the home for failing to seek timely medical attention and issued a $500 penalty, while finding allegations of physical abuse and questionable death unsubstantiated. Separately, the Tulare County District Attorney charged a care worker with one misdemeanor count of battery on an elder or dependent adult; the worker pleaded not guilty and the charge was unresolved when last reported. That charge is an allegation, not a conviction.

Has People's Care or SAILS been sued for abuse or neglect?

Before the 2021 merger, a SAILS crisis home in Bakersfield faced a wrongful-death lawsuit over a 2020-2021 choking death of a young man with autism who was reportedly left unsupervised despite a one-to-one order; it was reportedly settled on confidential terms. Many abuse and neglect claims against group homes settle privately or go to arbitration and may not appear in public court records.

Can I sue a group home or ICF operator for neglect or abuse?

Generally, families may bring civil claims against a group home or ICF operator when neglect or abuse causes injury or death, and the parent company and the licensed entity may both be proper defendants. Deadlines, damage rules, and required pre-suit steps vary by state, and arbitration clauses and Medicaid liens can matter. A lawyer licensed in your state can explain your options. Michael Hill Trial Law offers free, confidential case reviews for families nationwide.

Who is legally responsible when someone is harmed in a group home?

Often more than one company. These operators frequently run each home through a separate local entity that holds the license, while the building may be owned by another company and staff employed by a third; for-profit owners and investors can sit above all of them. The right defendants depend on who held the license, who employed the staff, who managed care, and who owned the property at the time of the harm.

What if we signed an arbitration agreement?

Courts do not always enforce these arbitration clauses. Whether one applies depends on who signed it, the authority that person had, and the state's law. Keep a copy of everything you signed and have a lawyer review it before assuming you cannot bring a claim.

How do I check a group home or ICF's inspection and complaint record?

Group homes are licensed and inspected mainly by state developmental-disabilities and health agencies; ICF/IIDs are also certified and inspected under federal CMS rules. Use the state agency's provider lookup for the state where the home is located, and ask the agency for inspection reports and substantiated complaints.

About Michael Hill Trial Law

Michael Hill Trial Law represents families in group home, ICF/IID, nursing home, and assisted living abuse and neglect cases. The firm’s main office is in Cleveland, Ohio; it practices across the country, its attorneys are licensed in numerous states, and it works with affiliate firms throughout the United States. The firm has recovered hundreds of millions of dollars for clients, including a $26 million jury verdict for wrongful death, the highest nursing home verdict in Ohio history. Prior results do not guarantee a similar outcome. Learn more about group home and ICF/IID neglect cases, wrongful death, and physical and sexual assault, or meet our team.

Sources

Information on this page comes from government records, court filings, regulatory reports, company statements, and news reports, linked below. Lawsuits and criminal charges are allegations unless a court has ruled. Findings by state agencies may be subject to appeal.

1. People's Care merges with The SAILS Group (SFNet / FocalPoint)
2. Redwood Family Care Network ownership (Webster Equity Partners) - Mergr
3. Private Equity Stakeholder Project, Private Equity in IDD Services (2025)
4. Polsinelli - Eagles Wing sale to Redwood Family Care Network (2025)
5. Chain Cohn Clark - Kowal v. SAILS wrongful-death (choking)
6. 23ABC - Parents file lawsuit over choking death at SAILS care facility
7. Fresnoland - State scrutiny of People's Care Damsen after a resident's death (2024)
8. Fresnoland - Criminal charge against a People's Care Damsen worker (2025)
9. People's Care Charmian state licensing report (heating-pad burn penalty)
10. California CCLD Care Facility Search
11. California CCLD - People's Care Winfin facility detail (Carmichael)

This page provides general information about a company that operates group homes and intermediate care facilities. It is not legal advice and does not mean that any particular home or employee did anything wrong. Attorney advertising. Prior results do not guarantee a similar outcome. Last reviewed November 12, 2026.